cant log in
Moderators: Moleman, Kwijibo, Luna, Major
cant log in
i cant log in for some reason but when i try to make a new account with the same username it says its taken.im worried that someone might of hacked it(iv mostly quit the game but i am still waching over waiting for the right time to rejoin.the recent update of asteroids caught my attention)
If you've been gone long enough, its possible your account was deleted and someone scooped up the user name. That, or you're not typing in the right password.
Either way, someone from Playtonics will have to help you. Try emailing aaron@starportgame.com or support@playtechtonics.com about this.
Either way, someone from Playtonics will have to help you. Try emailing aaron@starportgame.com or support@playtechtonics.com about this.
Did you change your password? its possible that you used a space between your password words.
Such as "chocolate bar"
If so, then only the word "chocolate" would be your password.
Was it easy to guess, and are you sure it doesnt say "your account has been banned" at the entrance screen?
If all those things are fine, then other than hacking, you may have been deleted, and someone else took the name. In which case you cant use it, and could make another account BUT make sure to mail them of your decision, and dont log back into your old account at all, if you remember something.
Your definately sure that your password is spelt correctly and your username is correct, right?
Nova
Such as "chocolate bar"
If so, then only the word "chocolate" would be your password.
Was it easy to guess, and are you sure it doesnt say "your account has been banned" at the entrance screen?
If all those things are fine, then other than hacking, you may have been deleted, and someone else took the name. In which case you cant use it, and could make another account BUT make sure to mail them of your decision, and dont log back into your old account at all, if you remember something.
Your definately sure that your password is spelt correctly and your username is correct, right?
Nova